Residential Solar

Specialized Servicing for Residential Solar and Energy Financing

Residential solar and related energy-asset financing (including solar + storage, EV-charging infrastructure, efficiency upgrades) continue to expand rapidly. These financing programs require a servicing partner skilled not only in loan/lease mechanics but also in performance monitoring, incentive tracking, O&M coordination, and end-of-term asset transfer. At Concord Servicing, we are positioned to support originators and investors in this renewable-energy financing space with a servicing infrastructure built to handle the complexity of solar-asset lifecycles.

Key Features: 

• Portfolio boarding & data ingestion: contract terms, system equipment specs, installation date, vendor warranty, incentive or rebate eligibility.
• Payment processing & billing: monthly payments derived from loan or lease schedules, aligning with production performance or savings models if applicable.
• Performance & production monitoring liaison: tracking solar system yield, verifying realization of energy savings or generation, coordinating O&M triggers.
• Incentive/rebate tracking support: monitoring federal, state, and local incentives and tax credits, including SREC/REC credits, and ensuring servicing workflows account for their impacts.
• Collateral/asset monitoring: verifying system installation completion, onboarding warranties, vendor documentation, and equipment ownership records.
• Borrower servicing & support: homeowner portal, billing inquiries, system performance queries, project-change requests, refinance or transfer at end-of-term.
• Delinquency/warranty/default workflows: integration of system performance data into delinquency triggers, outreach to homeowners, and coordination with installer/vendor.
• Investor reporting & portfolio analytics: tracking generation metrics, system health, payment performance, residual value of system equipment, portfolio yield.
• Compliance & audit readiness: adherence to consumer finance rules, energy-financing program regulations, documentation audits, state licensing where applicable.

Key Benefits:

• Renewable-asset domain expertise: We understand solar equipment, installation workflows, incentive structures and borrower behaviour in this segment.
• Integrated servicing model: Linking payment processing with production/asset performance gives higher fidelity risk monitoring.
• Better borrower outcomes: Through proactive servicing and performance communications, we help homeowners stay engaged, reduce early defaults and improve satisfaction.
• Investor transparency: Solar-specific KPIs (e.g., production vs. expectation, system downtime, incentive capture) provide clearer view of portfolio performance.
• Risk reduction: Monitoring of performance and equipment health helps detect issues early, lowering default severity and loss rates.
• Flexible program support: Whether loans, leases, PACE, on-bill financing or other retrofit models, our servicing platform is adaptable.
• Compliance assurance: We handle the complexity of energy-financing regulations, documentation and audit readiness so you can focus on growth.

The U.S. solar market continues to expand rapidly, driving demand for scalable and compliant loan servicing. Originators and financial institutions must manage lien perfection, state program compliance, and consumer payment processing while delivering a strong borrower experience.

Concord’s renewable energy servicing solutions provide end-to-end lifecycle support—from payment processing to custodial management—while ensuring regulatory compliance and scalability to portfolios of 5,000+ loans. Our expertise in state and federal solar financing programs positions Concord as a trusted partner for lenders and investors alike.