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Accurate and Transparent Calculation Agent Services for Structured Finance

As a Calculation Agent, Concord Servicing acts as an independent party responsible for performing, validating, and reporting on the complex calculations that underpin structured finance and private credit facilities. From monthly waterfalls to investor distributions, Concord ensures that performance tests, cash-flow allocations, and covenant triggers are calculated accurately and transparently. This role provides investors, trustees, and issuers with confidence that financial results are not only correct but also fully aligned with contractual agreements.

Our Calculation Agent offering includes:

  • Waterfall Calculations: Independently performing waterfall allocations of principal, interest, fees, and reserves according to the transaction’s legal documents.
  • Investor & Lender Reporting: Preparing and distributing detailed investor reports that reflect accurate allocations, test results, and portfolio performance.
  • Performance & Covenant Testing: Calculating overcollateralization (OC), interest coverage (IC), delinquency, concentration limits, and other facility-specific tests.
  • Fee & Reserve Management: Computing and allocating servicing fees, trustee fees, liquidity reserves, and credit enhancement accounts.
  • Event & Trigger Monitoring: Tracking and reporting on covenant compliance and escalation events (e.g., early amortization, excess spread triggers).
  • Integration with Trustees & Administrators:Coordinating with trustees, custodians, and administrators to ensure seamless reporting and consistent calculation methodologies across the facility lifecycle.

Key Benefits:

  • Accuracy & Transparency: Independent calculation reduces the risk of errors or disputes, ensuring that all stakeholders rely on a trusted, neutral source of truth.
  • Investor Confidence: Consistent and auditable reporting builds trust with investors, rating agencies, and lenders, supporting broader market acceptance and secondary liquidity.
  • Stronger Governance & Oversight: Adds a layer of operational control that aligns with best practices in structured finance and private credit governance.
  • Early Issue Identification: Automated and independent performance testing enables faster detection of covenant breaches or portfolio deterioration, protecting investor interests.
  • Efficiency & Consistency: By standardizing calculations across multiple facilities, Concord reduces operational friction, increases efficiency, and ensures accuracy even in complex or multi-asset structures.
  • Support for Fund & Private Credit Facilities: In NAV, subscription, and back-leverage structures, a trusted Calculation Agent ensures investors and LPs receive accurate valuations, compliance reporting, and performance triggers, critical for today’s growing private markets.
 

What We Do: End-to-End Credit Administration

We provide end-to-end credit administration services designed to connect investors, originators, and consumers. Our workflow ensures seamless portfolio management, compliant servicing, and trusted results across every stage of the credit lifecycle.

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Investors

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Fund

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Originators

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Borrowers/
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Custom Solutions for Unique Loan Dynamics

Our clients span industries where reliable credit administration is essential. Concord provides customized solutions for investors, originators, and service providers in home improvement, solar, vacation ownership, and capital markets.

 
 

Foundational Technology Innovation

Technology is at the core of Concord’s services. With Concord Link, AI-driven insights, and built-in compliance systems, we deliver secure, efficient, and transparent portfolio management.

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Stable and Performant Platform with Distinct Value Proposition

  • Purpose-built, highly configurable, and flexible platforms, battle-tested in serving specialty end-markets.
  • Proven ability to meet client needs across varied asset types and delivery models at scale.
  • Modernized architecture with continued investment in features.
  • Functionality and value-added capabilities.

Next-Gen Technology Significantly Expanding Value Proposition

  • Best-in-class technology platform informed by review of competitive solutions and built for specialty lending markets.
  • Modern architecture enables lower costs and greater efficiency for new product development and new market entry.
  • Extensive configuration and scripting capabilities enabling faster implementations.

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Concord brings decades of expertise, cutting-edge technology, and a proven track record of delivering exceptional results for clients across industries. Our commitment to reliability, innovation, and customer success makes us the partner of choice.

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Over 30 Years

Leveraging 30+ years of experience, we deliver unparalleled expertise, fostering long-lasting partnerships and innovative loan servicing solutions.

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Award Winning

Experience award-winning excellence in loan servicing, consistently surpassing expectations and fostering successful client relationships.

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Omni-Channel Communications

Omni-channel communications for seamless interactions, elevating customer experience, and boosting engagement across platforms.

 

Affiliations

We partner with leading industry organizations to uphold the highest standards of service, compliance, and innovation.

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