About Us | Concord Servicing Experts

Who We Are

Concord is a leading force in credit administration and asset-backed finance, empowering lenders, originators, and investors with end-to-end, technology-driven solutions. Founded in 1988 and headquartered in Scottsdale, Arizona, Concord has grown to manage over 5 million accounts and $35 billion in assets, processing $4.5 billion in annual payments and supporting more than 225 partnerships across the financial services landscape.

Backed by GTCR, a premier financial services and technology investor, Concord is recognized for its consistent financial growth, operational excellence, and commitment to innovation. Our proprietary, cloud-native platform—ConcordLink—delivers frictionless onboarding, real-time data, secure document storage, and unified portfolio management for clients across diverse markets, including home improvement, solar, commercial lending, and specialty finance.

With decades of industry expertise, advanced analytics, and a relentless focus on compliance and security, Concord serves as the system of record and trusted partner for credit originators and lenders nationwide. Our modular, API-first technology streamlines loan servicing, collections, capital markets administration, and reporting—enabling seamless experiences for borrowers and investors alike.

Dhruv Vakharia

Chief Executive Officer

Shaun O’Neill

Managing Director, Consumer

Quentin Cote

Managing Director, Commerical

Brad Forth

Chief Financial Officer

Peter Moody

Chief Revenue Officer

Kevin Clark

Chief Technology Officer / Chief Information Officer

Sonja Yurkiw

Chief Legal Officer & Chief Compliance Officer

Kyle Derry

COO, Compliance Manager
NMLS ID 2383128
NFID# CM10995

Adonis Bitar

Chief Product Officer

Lauren Patel

Chief Human Resources Officer

What We Do: End-to-End Credit Administration

We provide end-to-end credit administration services designed to connect investors, originators, and consumers. Our workflow ensures seamless portfolio management, compliant servicing, and trusted results across every stage of the credit lifecycle.

Investors

Fund

Originators

Borrowers/
Consumers

deal-level credit administration

deal-level portfolio administration

Custom Solutions for Unique Loan Dynamics

Our clients span industries where reliable credit administration is essential. Concord provides customized solutions for investors, originators, and service providers in home improvement, solar, vacation ownership, and capital markets.

commercial / equipment

home improvement / energy efficiency

solar

vacation ownership

fintech / BNPL

specialty vehicle / power sports

educational certification programs

elective medical

subscription & settlement programs

Foundational Technology Innovation

Technology is at the core of Concord’s services. With Concord Link, AI-driven insights, and built-in compliance systems, we deliver secure, efficient, and transparent portfolio management.

Stable and Performant Platform with Distinct Value Proposition

• Purpose-built, highly configurable, and flexible platforms, battle-tested in serving specialty end-markets.
• Proven ability to meet client needs across varied asset types and delivery models at scale.
• Modernized architecture with continued investment in features.
• Functionality and value-added capabilities.

Next-Gen Technology Significantly Expanding Value Proposition

• Best-in-class technology platform informed by review of competitive solutions and built for specialty lending markets.
• Modern architecture enables lower costs and greater efficiency for new product development and new market entry.
• Extensive configuration and scripting capabilities enabling faster implementations.

Why

Concord brings decades of expertise, cutting-edge technology, and a proven track record of delivering exceptional results for clients across industries. Our commitment to reliability, innovation, and customer success makes us the partner of choice.