Reporting & Analytics

Transparent Reporting and Actionable Analytics for Loan Portfolios

Concord Servicing’s Reporting & Analytics solutions transform complex servicing data into clear, actionable insights that empower lenders, investors, and capital markets participants to make confident decisions. By combining loan-level data integrity with portfolio-level analysis, Concord delivers transparency into performance, compliance, and risk across asset classes.

Through dashboards, standardized reporting packages, and tailored analytics, Concord ensures that stakeholders—from borrowers to investors to trustees—have accurate, timely visibility into the health of their portfolios.

Key Features:

Loan-Level Performance Reporting: Detailed insights into delinquencies, recoveries, payment trends, and borrower activity.
Portfolio Analytics & Benchmarking: Aggregated performance metrics across asset classes to assess risk exposure and portfolio health.
Cash Flow & Waterfall Transparency: Reporting of principal, interest, fees, reserves, and distributions in line with transaction documentation.
Compliance & Regulatory Integration: Embedding covenant tests (OC/IC ratios, delinquency triggers, excess spread) directly into periodic reporting.
Custom Dashboards & Data Feeds: Secure digital portals and reporting solutions tailored to the needs of lenders, investors, rating agencies, and trustees.
Exception Tracking & Early Warning Indicators: Identification of anomalies, performance deterioration, or compliance exceptions for proactive management.
Integration with Other Servicing Functions: Alignment with Payment Processing, Collections & Recovery, and Compliance Management for a holistic view of portfolio performance.

Key Benefits:

Transparency & Governance: Clear visibility into loan and portfolio performance strengthens trust with investors, rating agencies, and regulators.
Improved Decision-Making: Data-driven insights enable proactive adjustments to strategies, reducing risk and optimizing performance.
Accuracy & Consistency: Independent reporting ensures integrity of data, reducing disputes and supporting smooth securitizations and audits.
Operational Efficiency: Automated reporting workflows reduce manual work, increase accuracy, and scale with portfolio growth.
Regulatory & Compliance Support
Built-in reporting of covenants and triggers ensures alignment with contractual and legal obligations.
Cross-Asset Expertise: Concord’s analytics span consumer loans, equipment finance, renewable energy, elective medical, vacation ownership, and specialty portfolios.

What We Do: End-to-End Credit Administration

We provide end-to-end credit administration services designed to connect investors, originators, and consumers. Our workflow ensures seamless portfolio management, compliant servicing, and trusted results across every stage of the credit lifecycle.

Investors

Fund

Originators

Borrowers/
Consumers

deal-level credit administration

deal-level portfolio administration

Custom Solutions for Unique Loan Dynamics

Our clients span industries where reliable credit administration is essential. Concord provides customized solutions for investors, originators, and service providers in home improvement, solar, vacation ownership, and capital markets.

commercial / equipment

home improvement / energy efficiency

solar

vacation ownership

fintech / BNPL

specialty vehicle / power sports

educational certification programs

elective medical

subscription & settlement programs

Foundational Technology Innovation

Technology is at the core of Concord’s services. With Concord Link, AI-driven insights, and built-in compliance systems, we deliver secure, efficient, and transparent portfolio management.

Stable and Performant Platform with Distinct Value Proposition

• Purpose-built, highly configurable, and flexible platforms, battle-tested in serving specialty end-markets.
• Proven ability to meet client needs across varied asset types and delivery models at scale.
• Modernized architecture with continued investment in features.
• Functionality and value-added capabilities.

Next-Gen Technology Significantly Expanding Value Proposition

• Best-in-class technology platform informed by review of competitive solutions and built for specialty lending markets.
• Modern architecture enables lower costs and greater efficiency for new product development and new market entry.
• Extensive configuration and scripting capabilities enabling faster implementations.

Why

Concord brings decades of expertise, cutting-edge technology, and a proven track record of delivering exceptional results for clients across industries. Our commitment to reliability, innovation, and customer success makes us the partner of choice.