How to qualify your loan servicing partner

As a loan servicing leader with more than three decades of industry experience, we understand the complexities of loan portfolio management. As you use this partner evaluation roadmap, we hope you’ll include Concord as one of the servicers you choose to evaluate as a business partner!

A partner evaluation roadmap

It’s no secret that evaluating and selecting a third-party loan servicer can be a challenge. The process requires gathering critical information in many areas, weighing key compliance and risk factors, and assessing technology requirements.

That’s why we’ve created a comprehensive evaluation template to make the process easier–and to help you find the right partner for your unique needs. You can use this document as a tool to gather information in each of the following key areas:

  • Company Overview
  • Operations
  • Onboarding & Implementation
  • Compliance
  • Client Support

Send me the evaluation guide!

The Best in Class

Why Concord?

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Over 30 Years

Leveraging 30+ years of experience, we deliver unparalleled expertise, fostering long-lasting partnerships and innovative loan servicing solutions.

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Award Winning

Experience award-winning excellence in loan servicing, consistently surpassing expectations and fostering successful client relationships.

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Omni-Channel Communications

Omni-channel communications for seamless interactions, elevating customer experience, and boosting engagement across platforms.