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Copyright, Trademark and IP Policy

Last Updated: June 1, 2025

1. TRADEMARKS

Concord invests significant resources to ensure our goods and services maintain distinctive recognition in the marketplace. We accomplish this through the strategic use and protection of our trademarks, service marks, logos, and trade dress (individually, a "Mark" and collectively, "Marks").

Our Marks are valuable intellectual property assets and may not be used without our express prior written authorization. Any unauthorized use of our Marks in any manner that is likely to cause confusion, mistake, or deception, or that is disparaging or damaging to our reputation, is strictly prohibited. Unauthorized use of our Marks constitutes trademark infringement, unfair competition, and dilution in violation of federal and state laws, and may subject the infringer to civil and criminal penalties.

Proprietary Marks

The following is a non-exhaustive list of our proprietary Marks:

  • Concord®
  • Myaccountinfo.com®
  • Interlink®
  • Qualifly®
  • Blackwell Recovery®
  • TB®
  • TrueBI®
  • C2 Command and Control®
  • Concordlink™

This list is not comprehensive, and the absence of any product name, service name, logo, or other identifier from this list does not constitute a waiver of any trademark, service mark, or other intellectual property rights that Concord may have in such identifier.

For inquiries regarding authorized use of our Marks, please contact:
legal@concordservicing.com

2. COPYRIGHT AND OTHER INTELLECTUAL PROPERTY

Concord owns and operates its website, mobile applications, and other online services and platforms (collectively, the "Platform"). Concord is the owner or authorized licensee of all content contained within the Platform, including but not limited to text, graphics, images, photographs, animations, audio, video, software, data compilations, and other materials.

All materials contained within the Platform are protected by United States and international copyright laws, trademark laws, patent laws, trade secret laws, and other applicable intellectual property and proprietary rights laws. Concord also owns copyrights in the selection, coordination, arrangement, and presentation of materials contained within the Platform.

The Platform and its contents are provided solely for lawful use by authorized clients, Concord personnel, and members of the general public for informational purposes. No materials from the Platform may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, or used to create derivative works without Concord's express prior written consent. This prohibition includes, without limitation, any copying or reproduction through linking, framing, scraping, or any other method. Access to and use of the Platform does not grant users any ownership rights, licenses, or other interests in the materials contained within the Platform.

3. NOTICE OF COPYRIGHT INFRINGEMENT

Concord respects the intellectual property rights of others and expects users of the Platform to do the same. In accordance with the Digital Millennium Copyright Act ("DMCA"), Concord will respond expeditiously to valid notices of alleged copyright infringement.

If you are a copyright owner or authorized agent thereof and believe that content on the Platform infringes your copyright(s), you may submit a written notice to our designated DMCA agent containing the following information:

  • A physical or electronic signature of the person authorized to act on behalf of the copyright owner;
  • Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works are covered by a single notification, a representative list of such works;
  • Identification of the allegedly infringing material and information reasonably sufficient to permit Concord to locate such material on the Platform;
  • Information reasonably sufficient to permit Concord to contact you, including your address, telephone number, and email address;
  • A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  • A statement made under penalty of perjury that the information in your notification is accurate and that you are the copyright owner or are authorized to act on behalf of the copyright owner.

Designated DMCA Agent

Concord Servicing LLC
Attention: Legal Department - DMCA Agent
4343 N. Scottsdale Road, Suite 270
Scottsdale, Arizona 85251
Email: legal@concordservicing.com

 

Important Notice: Under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability for damages. Additionally, Concord may, in appropriate circumstances and at its discretion, terminate accounts of users who are repeat infringers.