Experience Real-Time Access with Interlink

Discover Concord’s award-winning, browser-based technology platform, Interlink®. Designed to provide real-time access to account and consumer information, Interlink® is a secure solution for both external clients and Concord’s internal staff. With robust firewalls and redundancy protocols, you can trust in its security. Interlink® offers instant access to account statuses and balances, allows for seamless payment processing, and enables the creation of custom payment plans, all in real-time.

Key Features:

• Real-time account and balance updates
• Secure browser-based access
• Payment processing and custom payment plan creation
• Deployed over the internet for both clients and staff
  
  
  

 

Unlock Insights with TrueBI

Engage with your data like never before using TrueBI®. Concord’s next-generation analytics platform is designed to invite interaction, encourage discovery, and facilitate the sharing of in-depth insights. With a user-friendly, intuitive interface, TrueBI® allows you to obtain answers from your loan servicing data in seconds. Reduce your reporting backlog, focus on strategic data projects, and perform on-the-fly calculations for precise real-time results. TrueBI® provides centralized control and visibility, ensuring that everyone in your organization is aligned with the same shared metrics.

Key Features:

• Intuitive, user-friendly interface for easy data interaction
• Rapid access to insights and answers from your data
• Reduces reporting backlog, enabling focus on strategic projects
• Centralized control and visibility for consistent metrics across the organization

 

 

Master Your Collections with C2 - Command & Control

Elevate your collection management with C2 Command & Control®. This powerful workflow decisioning engine empowers collection managers to organize their portfolios by account status effectively. Assign collectors or teams to specialized areas based on skill and need, and gain real-time feedback on collection activities. With constantly updated statistics on contact and success rates, C2 Command & Control® provides the insights needed to adapt and excel in a dynamic environment.

Key Features:

• Workflow decisioning engine for efficient portfolio management
• Assign collectors based on skill and area of need
• Real-time feedback on collection activities
• Constantly updated statistics for informed decision-making

 

 

Consumer grade self service with myaccountinfo.com

Take control of your financial accounts with myaccountinfo.com. This user-friendly platform provides consumers with seamless online access to manage their financial accounts efficiently. Whether it’s checking balances, processing transactions, or accessing critical account information, myaccountinfo.com empowers users to stay informed and in control. Designed to be secure and intuitive, it offers everything needed to manage finances confidently, anytime and anywhere.

Key Features:

• Online Account Management: Easily access and manage financial accounts.
• Transaction Processing: Perform secure online transactions with ease.
• Real-Time Account Information: Stay updated with instant access to critical account details.
• User-Friendly Interface: Navigate and manage accounts with an intuitive, easy-to-use platform.

 

 

NextGen Loan Managment with ConcordLink

ConcordLink is a powerful platform designed to manage loans from origination through final payoff. It streamlines payment processing, automates routine tasks, and supports compliance management, all while providing a user-friendly interface for both loan servicing agents and borrowers. Built on a modern technology stack, ConcordLink ensures seamless integration with existing systems and offers the flexibility to scale as your business grows.

Key Features:

• End-to-End Loan Management: Covers the full loan lifecycle, from origination to final payoff.
• Real-Time Payment Processing: Quick and accurate handling of payments.
• Automated Workflows: Streamline routine tasks and reduce the risk of errors.
• Compliance Management: Stay aligned with regulatory requirements.
• Seamless Integration: Built on a modern tech stack for smooth system integration and scalability.
• Self-Service Options for Borrowers: Empower borrowers to access their loan information and make payments independently.
• Customizable Reporting: Generate detailed reports offering insights into loan performance and operational efficiency.