Your Portfolio Servicing Partner

Concord provides portfolio solutions by partnering with clients to improve cash flow by utilizing cloud technology paired with exceptional, fully-customizable servicing solutions across a variety of asset classes.

Clarity

With a consistent Better Business Bureau A+ rating, Concord offers best-in-class, comprehensive, and integrated loan servicing and account management. Three-plus decades and a positive reputation among clients and partners highlights our ability to handle new challenges efficiently, accurately and completely.

Continuity

Concord uses a total-team synchronized approach to the loan servicing ecosystem. All business units across the organization work seamlessly to coordinate and reinforce services to provide confident and complete account management for clients and their customers.

Compliance

Concord is a subject matter expert in compliance, data safety and security and compliance-related regulation. Concord’s broad array of configurable servicing solutions is supported by a comprehensive and compliant data security and compliance platform.

Corporate headquarters and base of operations is in Scottsdale, AZ, with a regional office in Mexico City and a staff of 275+ multilingual, multicultural professionals.

Concord services 2 million+ commercial and consumer obligations, with a portfolio size of $7.7 billion ($2 billion+ is in asset-backed securitizations) and serves as a master/backup servicer for approximately 110,000 loans with combined balances of $2.25 billion.

Concord technology enables clients to utilize the platform to handle all, or portions of, their touchpoints in such areas as customer service and delinquency collections.
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“[Concord has] always been a good partner, on point and there to provide the right resources as needed. When ratings agencies have questions, Concord can answer them. Concord works hard to earn trust, keep trust, and continue finding new ways to solidify trust. They’re responsive and ready to roll when issues arise. We know if an issue arose…Concord could jump in and take over.”

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