For over 30 years, Concord has been a primary loan servicer and subservicer for commercial and consumer receivables in a variety of asset classes.
Primary Servicing/Subservicing
Full-Service Solution
Concord performs all aspects of loan and other receivables servicing on client’s behalf, including customer account services.
Hybrid Solution
Client utilizes Concord’s contact center technology platform to provide customer service and facilitate collections.
Primary Loan Servicing/Subservicing aligned services include:
New Account Onboarding
- Account Onboarding
- Real-Time Account Information
- Credit Card & Auto-Debit Payments
Billing & Payment Processing
- Consumer Portal
- Direct Billing
- HOA & Maintenance Fees Processing
- Credit Card Payments
State of the Art Contact Center
- Experienced, bilingual associates
- Responsive communication channels
Delinquency Collections
- Delinquent Account Debt Recovery
- Customized, Consumer-Focused Plans
- Real-Time Reporting
Validation & Auditing Services
- Paper
- Electronic
- UCC
Reporting & Intelligence Tools
- Real-Time Reporting
- Credit Reporting
- Workflow Management
- Search-Driven Analytics
- Intuitive Dashboards
- 4150 N. Drinkwater Boulevard, Suite 200 Scottsdale, AZ 85251
- (866) 493-6393 toll free
©2023 CONCORD SERVICING, LLC
All rights reserved
English 
Spanish