Primary Servicing/Subservicing​

For over 30 years, Concord has been a primary loan servicer and subservicer for commercial and consumer receivables in a variety of asset classes.

Concord services two million+ commercial and consumer obligations totaling $7.7 billion, of which $2 billion+ are part of asset-backed securitizations.

Full-Service Solution

Concord performs all aspects of loan and other receivables servicing on client’s behalf, including customer account services.

Hybrid Solution

Client utilizes Concord’s contact center technology platform to provide customer service and facilitate collections.

Primary Loan Servicing/Subservicing aligned services include:

ConSol1b

New Account Onboarding

ConSol2b

Billing & Payment Processing

ConSol3b

State of the Art Contact Center

ConSol5b

Delinquency Collections

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Validation & Auditing Services

ConSol4b

Reporting & Intelligence Tools

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