Your Loan Servicing Partner in Solar
We deliver compliant, flexible, and scalable solar loan servicing solutions to meet the demands of loan originators and capital providers – and their customers.
Why Choose Concord for Solar?
10 + Years Serving the Solar Industry
We have extensive experience managing utility, state and green bank programs.
Compliance Built for Solar
We design customized loan servicing solutions for the industry’s unique needs.
Dedicated Onboarding
Our proprietary Compliance Management System helps you maintain consistent compliance with all state and federal laws and regulations, including the FDCPA, FCRA, and the TCPA.
Solar Loan Servicing Solutions
UCC Lien Management
We can handle initial filing, continuations, subordinations and terminations.
Deferred Interest and ITC Program Financing Options
We support flexible financing products with ITC buydowns and re-amortization.
Contractor and Installation Escalation Management
We provide front-line customer service with configurable workflows.
Complete Loan Servicing Operations
We can provide every capability needed to service the entire lifecycle of your loans.
DELINQUENT ACCOUNT RECOVERY
Cost-effective, customizable, and compliant late-stage collections from Blackwell® Recovery Collection
DOCUMENT CUSTODY
Secure on-site and e-vault document storage, UCC validation and audit services
BILINGUAL CALL CENTERS
Contact centers in Arizona and Mexico allow customer self-service to make PCI-compliant credit card and check payments
REPORTING
Data as actionable information with trueBI™, an online business intelligence platform
PRIVATE LABEL
Complete private label branding available across communications – including call centers
DISASTER RECOVERY
Protocols to store data on our backup servicer’s system to cover any contingencies
DATA INTEGRATION
Smooth data exchange for disparate systems using standardized APIs.
ACH AND CREDIT CARD PROCESSING
One-time and recurring bank draft, credit card payments and custom payment plans.
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