Concord’s Blackwell Recovery™, our flagship overarching collections solution, shined brightly throughout the pandemic, and continues to provide enlightened and effective customer support.
This support respects customer needs and challenges while re-engaging consumers with their original purchase responsibilities. That, in turn, is improving receivables and favorably impacting portfolio performance. Clients are confident that Concord will treat consumers with respect, maintain complete privacy, and encourage their full-hearted cooperation to meet obligations in the best way possible. Compliance and security remain top priorities, as they have since Concord’s founding more than three decades ago. MORE